Can I return a custom product?

Custom cushions and backs may be returned within 90 days of delivery to the customer.  Please call Ride Designs Customer Service at 866-781-1633 to obtain a required return authorization number and to coordinate the return. Please note,  the RA number is valid for 30 days from date issued. We are unable to accept returned product without a Return Authorization. Custom returns are subject to a 50% restocking fee.  

What is Ride Designs' shipping address?

All materials and captured shapes should be shipped to:

Ride Designs
8100 SouthPark Way, C400
Littleton, Colorado 80120 USA

U.S. suppliers, Click here for a pre-paid return label for a new back shape, cushion simulator, and/or cushion shape.