Product Returns

Non-Custom Product Returns

  • Standard non-custom cushions and backs may be returned within 90 days of delivery to the customer if they are in their original, sealed product plastic bag and box.

  • All standard non-custom returns are subject to a 10% restocking fee.

  • Modified non-custom returns are subject to a 50% restocking fee within 90 days of delivery to the customer if they are in their original, sealed product plastic bag and box.

Custom Product Returns

  • Custom cushions and backs may be returned within 90 days of delivery to the customer. Please keep the original box and all packing materials for your return.

  • All custom returns are subject to a 50% restocking fee.

  • Contact Ride Designs Customer Care at 866-781-1633 x321 to coordinate your return.

  • All product returns require a Return Authorization (RA) number issued by Ride Designs Customer Care. Ride Designs will not accept returned product without a RA number. RA numbers are valid 30 days from the date issued.

Have Questions?

Contact our Customer Service Team using one of the methods below:
Phone
866-781-1633
303-781-1633
Fax
303-781-1722
FAQ
Check out our list of frequently asked questions about Ride products.
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