Non-Custom Product Returns
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Standard non-custom cushions and backs may be returned within 90 days of delivery to the customer if they are in their original, sealed product plastic bag and box.
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All standard non-custom returns are subject to a 10% restocking fee.
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Modified non-custom returns are subject to a 50% restocking fee within 90 days of delivery to the customer if they are in their original, sealed product plastic bag and box.
Custom Product Returns
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Custom cushions and backs may be returned within 90 days of delivery to the customer. Please keep the original box and all packing materials for your return.
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All custom returns are subject to a 50% restocking fee.
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Contact Ride Designs Customer Care at 866-781-1633 x321 to coordinate your return.
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All product returns require a Return Authorization (RA) number issued by Ride Designs Customer Care. Ride Designs will not accept returned product without a RA number. RA numbers are valid 30 days from the date issued.
Have Questions?
Contact our Customer Service Team using one of the methods below:
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