Can I return a custom product?

Please call Ride Designs at 866-781-1633 x 321, and speak with Ryan in Customer Service. Ryan will obtain the information needed, work with you to establish a plan to care for the return, and fax/email (your choice) a completed RA form. Please maintain a copy of the form and return a copy with the returned product. Also note that the RA number is valid for 30 days from date issued. Ride Designs will not accept returned product without a Return Authorization.

How do I print a U.S. supplier shipping label for Ride Designs custom shapes?

Click here for a pre-paid return label for a new back shape, cushion simulator, and/or cushion shape.

What is Ride Designs' shipping address?

All materials and captured shapes should be shipped to:

Ride Designs
8100 SouthPark Way, C400
Littleton, Colorado 80120 USA

U.S. suppliers, Click here for a pre-paid return label for a new back shape, cushion simulator, and/or cushion shape.