The overwhelming response and rapid adoption of the Ride Custom 2 has eliminated orders for the original Ride Custom Cushion. The superiority of the new cushion material and design is quite evident. Learn more here.
As of January 1, 2018 we will no longer take orders for the original Custom Cushion made of Brock beads with straps and hardware.
Submitted by chronos_admin on Mon, 02/22/2016 - 20:12
If you are still in contact with the provider from which you obtained your Ride product(s), the provider can contact Ride Designs to order your additional cover. The product serial number will be required for locating the pattern before a quote can be generated.
Submitted by chronos_admin on Mon, 02/22/2016 - 20:10
Ride Designs does not sell directly to the public, rather through Ride® certified providers. Please call the Ride Customer Service team at 866-781-1633 for assistance in finding your closest Ride supplier.
Submitted by chronos_admin on Mon, 02/22/2016 - 20:05
A complete list of criteria and instructions is provided on the Ride Designs Supplier application (US) (Canada). To become a Ride custom supplier you will need to meet basic criteria, submit a dealer application, purchase a starter kit, and attend a Ride Custom Systems Certification course in Denver, Colorado.
Submitted by chronos_admin on Mon, 02/22/2016 - 20:03
Inner and outer incontinence-resistant covers can be ordered for Ride Custom 2 and Custom AccuSoft Cushions. Forward Cushions come standard with an inner incontinence-resistant cover.
Submitted by chronos_admin on Mon, 02/22/2016 - 19:55
No, simply use a working, proven shape. Scan the existing cushion or back and submit the scan, along with new, completed order forms via the RideWorks app. The scan of the existing product will be used to manufacture a new cushion or back. See instructions for scanning an existing cushion or back here.