How do I find a supplier in my area?

The Ride Designs® Customer Service team would be happy to direct you to the Ride representative in your area. The Ride rep would be happy to refer you to the supplier best suited to your needs. Call 866-781-1633 or send an email to us using the email feature underneath the "Have Questions?" box to the right.

How do I become a Ride Designs Supplier?

A complete list of criteria and instructions is provided on the Ride Designs Supplier application (US) (Canada). To become a Ride custom supplier you will need to meet basic criteria, submit a dealer application, purchase a starter kit, and attend a Ride Custom Systems Certification course in Denver, Colorado.

Do you have covers that manage spills, moisture or incontinence?

Inner incontinent resistant covers can be ordered for custom cushions. Forward cushions come standard with an inner incontinent resistant cover.

Do you have other cover options for the Forward Cushion?

Yes, an integrated spandex layer over the spacer fabric can be specified for an additional charge.


How do I adjust the FlexLoc mounting hardware?

Watch this video on how to adjust the FlexLoc mounting hardware.

How do I modify a custom cushion and/or custom back?

Watch this video on how to modify a custom cushion and/or cushion back.

Do I have to capture a new shape if my client needs a new custom cushion but the current shape is working?

No–use a working, proven shape. Ship the current cushion to Ride Designs and production will duplicate the shape of the cushion. The duplicated shape will be used to manufacture the new cushion. If the cushion cannot be shipped to Ride Designs, duplicate the cushion in the field.

In what climates or temperatures does the Ride Forward cushion perform the best?

The Forward cushion performs safely at a broad range of temperatures, even frozen. Download this brochure that outlines a very extensive pressure mapping study related to the Forward cushion.