Where did the Ride Custom Cushion go?

The overwhelming response and rapid adoption of the Ride Custom 2 has virtually eliminated orders for the original Ride Custom Cushion. The superiority of the new cushion material and design is quite evident. Learn more here.

As of January 1, 2018 we will no longer take orders for the original Custom Cushion made of Brock beads with straps and hardware.

How do I order an additional cover?

If you are still in contact with the provider in which you obtained your Ride product(s), they can contact Ride Designs to order your additional cover. The product serial number will be required in locating the pattern before a quote can be generated.

Can I purchase products directly from Ride Designs?

Ride Designs does not sell directly to the public, rather through Ride® certified providers. Please call the Ride Customer Service team at 866-781-1633 for assistance in finding your closest Ride supplier.

How do I become a Ride Designs Supplier?

A complete list of criteria and instructions is provided on the Ride Designs Supplier application (US) (Canada). To become a Ride custom supplier you will need to meet basic criteria, submit a dealer application, purchase a starter kit, and attend a Ride Custom Systems Certification course in Denver, Colorado.

Do you have covers that manage spills, moisture or incontinence?

Inner incontinent resistant covers can be ordered for custom cushions. Forward cushions come standard with an inner incontinent resistant cover.

Do I have to capture a new shape if my client needs a new custom cushion but the current shape is working?

No–use a working, proven shape. Ship the current cushion to Ride Designs and production will duplicate the shape of the cushion. The duplicated shape will be used to manufacture the new cushion. If the cushion cannot be shipped to Ride Designs, duplicate the cushion in the field.

How do I get my order processed more quickly?

Make sure Ride Customer Service has your fully completed order form, purchase order, shapes, and photos.